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Connecting your Facebook Page to Later Influence™ (formerly Mavrck) enables the platform to track your content and metrics automatically.
Alternatively, you can connect a Facebook profile, but its content must be self-reported—only Page content can be tracked automatically.
This article covers how to connect your Facebook Page or profile to Later Influence, and how to troubleshoot common Facebook connection issues.
Connect Your Facebook Page or Profile
- Open the application form or influencer campaign manager (ICM) for the relevant campaign and complete any relevant fields until you reach the account connection module:
Note: The Required Accounts and Optional Accounts will vary based on the campaign. - Click Connect (or Reconnect or Add New) next to Facebook:
- In the pop-up window from Facebook, log into the Facebook account you’d like to connect
- If connecting a Page, log into the profile that manages the Page
- If you’re not seeing the pop-up from Facebook after clicking Connect, jump to this step
- Click Continue as [Your Name] without deselecting any of the permissions:
- Select the correct Page or profile you’d like to connect from the dropdown:
- If you’re not seeing the correct Facebook Page as an option here, jump to this step
- That’s it! Once connected successfully, your Facebook Page or profile should be displayed in the account connection module:
- If you’re not seeing the correct Facebook Page or profile displayed here, jump to this step
- Proceed to connect any other required social profiles for the campaign (if needed), then click Continue to proceed with your application
Troubleshooting Facebook Connection Issues
Not seeing pop-up window from Facebook
If you’re not seeing the pop-up window from Facebook when attempting to connect your account, it’s most likely that your browser (or a browser extension) is blocking it.
To troubleshoot this, first enable pop-ups on your browser window, refresh the page, and then try again. Here are instructions on managing pop-up settings for popular browsers:
If it’s still not showing up after that, it could be a browser extension interfering with the pop-up. Try disabling any browser extensions while you attempt to connect your account. You can re-enable them once you’re connected. Here are instructions on managing browser extensions for popular browsers:
If you’re still having trouble after that, try connecting from an Incognito or private browsing window. See instructions for opening private windows on popular browsers below:
Wrong Facebook Page or profile is being connected
If the incorrect Facebook Page or profile is being connected to Later Influence, it’s usually because you’re already logged into that account in your browser window and the connection module is picking up on that automatically.
To troubleshoot this, try connecting your Facebook account from an Incognito or private browsing window. This will prompt you to log into the specific Facebook account you’d like to connect.
See instructions for opening private windows on popular browsers below:
Not seeing Facebook Page as an option
If you’re not seeing your Facebook Page as an option to select from the dropdown menu, it’s usually because you don’t have the correct permissions to authenticate it with Later Influence. Your Facebook profile must have Facebook access with full control of the Page in order to connect it to Later Influence. Learn about Facebook Page access and roles